Tell us about Jumany.
Jumany is a digital agency that helps businesses grow and succeed in the digital world by providing services such as website design, social media management, and search engine optimisation (SEO). We are leaders in business design and promotion and offer services such as cyber insurance, social selling on Linkedin, and market analysis. Jumany works with Google and Microsoft’s platforms and is an expert in customer relationship management and eCommerce.
Established 10 years ago in Wales, the business was founded on almost 40 years of experience in Italy in the fields of IT, marketing, and administration. Originally, Jumany grounded itself in offering a service called ‘Creation of the Identity on the Net’. So, with the arrival of the first social networks, we benefited from the opportunity to create visibility for our clients by exploiting metadata and textual analysis.
We can vary our services based on our clients’ businesses, from offering a simple support service to a complete strategic plan. Our services are tailored to the countries our clients would like to establish their businesses in.
Having completed over 900 projects for our 700 clients, we are multi-award winning in the digital services space.
What are your biggest business achievements so far?
At Jumany, we define success as the constant growth of our expertise and of our consequent ability to provide innovative and tailored services, in which we support our customers across all of their business steps from analysis to project development.
Jumany offers many services which set us apart in our industry. First, through our eCommerce management service, we develop eCommerce solutions for our clients on any type of content management system. In providing this service we have even helped large multi-site companies with global presences to improve their search engine optimisation to an outstanding level.
Ultimately, however, the best success for us is customer satisfaction. We aim to be in a position where not only do our customers place the utmost trust in us, they also introduce us to other customers by giving us the best references on how we operate.
What is the biggest lesson you’ve learned since starting your business?
For me, one of the most important lessons is to take nothing for granted. You have to persevere when starting your own business.
Also, we have learnt that laws are different from country to country. Jumany works in the UK, the EU, and the USA, and there is so much to learn about running a business in each of these locations!
The transition from being a freelancer to an entrepreneur is a learning curve. You think you can just show up and get clients but, in reality, there is so much more. You have to pivot to make sure the business covers everything, including marketing and staying ahead of developments in technology (for example, at the moment, around AI).
How has Rocket Lawyer helped your business?
We used Rocket Lawyer to help create documents that were crucial when dealing with clients. For example, Terms and conditions to govern our sales, Privacy policies to help our clients protect their website visitors' data, and various other contracts.
As entrepreneurs setting up a business abroad, things were not always easy. Although I had in-depth knowledge of business affairs, what I didn’t know was the laws on setting up a business in the UK.
I came across Rocket Lawyer through a Google search but I had heard about it before through some internet groups. Within these circles, Rocket Lawyer is well-regarded, so I thought I would give it a try for the first month. Since then, we have never stopped using the Rocket Lawyer service.
How has your experience using Rocket Lawyer been so far?
The amount of information Rocket Lawyer provides is what makes it truly outstanding. Using Rocket Lawyer, I learned all about the different laws relevant to Jumany, when they applied, and what documents I needed. The great thing is that all the information is free and I spent a lot of time flipping through all the pages and figuring out what I needed.
Overall, I have had a good experience with Rocket Lawyer. For us, the value of Rocket Lawyer has been in its simplicity and professionalism. It has been hugely helpful for us.
Thank you Rocket Lawyer for the strong growth and partnership you’ve helped us achieve.
What’s next for your business?
We are looking forward to growing Jumany further by expanding our customer base. We have a lot of work, perhaps due to the type of organisation Jumany is: we can satisfy every need a customer might have through international collaboration.
For us, the future has always been a challenge, but we like challenges because they keep us passionate and our Italian hearts will always beat for innovative research and development.
Want to learn more?
Thanks to Luca for telling us all about Jumany Limited!
Take a look at Jumany’s website to learn more about what they do.
Explore Rocket Lawyer’s document library to see how we might be able to help your business too.