AI terms of service checklist

Read the document to make sure it meets your needs and that you’ve provided all of the necessary information about how your software product can be used. Ask a lawyer for advice if you have any questions.

Your AI Terms of Service should accurately reflect the processes and procedures that your business follows. This will help ensure that you comply with relevant consumer laws and regulations.

If you don’t already have processes in place for any of the practices set out in your AI Terms of Service, create plans for how you will implement these.

Make sure that all other terms that need to be included in a user’s contract to use your software product are agreed to in writing before the user accepts the AI Terms of Service. For example, arrange your website so that a user clicks buttons indicating their desired subscription length and fees in order to reach the page on which the AI Terms of Service can be accepted. 

For more information, read the FAQ ‘Do the AI Terms of Service set out payment amounts and subscription lengths?’.

You must also ensure that your business follows the legal requirement to provide certain information to customers before a contract is formed for the use of a product. For example, provide the business’ key details, a description of the software product being sold, and information about any guarantees and after-sales services.

For more information, read the FAQ ‘What other information needs to be provided to customers?’.

Ask users of your software product to expressly agree to (ie accept) your AI Terms of Service before they create an account on your website and use the software product. 

These AI Terms of Service are designed as a ‘clickwrap’ agreement. This means that a user should agree to the AI Terms of Service by clicking a button or a box to indicate their acceptance of the terms (eg a box titled ‘I agree’ or ‘I accept’). 

By accepting the AI Terms of Service in this manner, assuming all relevant laws and processes have been followed, a user forms a legally binding contract with the business providing the software product, which incorporates (ie includes) the AI Terms of Service as well as any other terms agreed to before this time (eg regarding price or duration of subscription).

You must make reasonable efforts to bring your AI Terms of Service to a user’s attention before they agree to your AI Terms of Service. For example, place a link to the AI Terms of Service headed ‘Terms of Service’ above the button or box that users must click to accept the Terms.

For more information, read the FAQ ‘How do I incorporate my AI Terms of Service into users’ contracts for use of the software product?’.

These AI Terms of Service are designed to support software products provided via accounts. This means that your users must be required to each make an account on your website (eg by providing a username and a password) to use the software product.

A copy of your AI Terms of Service will be stored automatically in your Rocket Lawyer account ‘Dashboard’.

You should also download and securely store a copy of your AI Terms of Service for your records. If you later amend your AI Terms of Service, you should store a copy of your new version and keep a dated copy of each previous version of your AI Terms of Service that has been in force.

A copy of your AI Terms of Service will be stored automatically in your Rocket Lawyer account ‘Dashboard’. You should also download and securely store a copy of your AI Terms of Service for your records.