Document Defense® Terms of Service
November 19, 2024
Document Defense® is a Service offered by Rocket Lawyer. Document Defense is subject to these Document Defense Terms of Service and the General Terms (together, the “Terms”). The General Terms are incorporated herein by reference. Capitalized terms not defined in these Document Defense Terms of Service have the meanings ascribed to them in the General Terms. If there is any conflict between the General Terms and these Document Defense Terms of Service, these Document Defense Terms of Service will control.
Document Defense helps protect you in the event that a dispute arises with your completed Rocket Lawyer document. Just contact Rocket Lawyer Customer Support and provide the relevant documentation and we will connect you with a Legal Pro to review the situation and prepare a response. While a letter can work in many situations, it's up to you to decide the best course of action for your situation.
Engagement with a Legal Pro for Document Defense will be limited in scope to the service as described above. Rocket Lawyer does not interfere with the independent judgments of attorneys and legal decisions will be solely determined by you. Although Rocket Lawyer is not a party to the engagement (absent a specific Rocket Legal Professional Services, Inc. Services Agreement (“RSA”) and Order for attorney advice), you consent to Rocket Lawyer compensating the attorney on your behalf, if applicable. Any payment to Rocket Lawyer for Document Defense is a technology access fee, not a fee for legal services. Additional assistance beyond the scope of service described above (for example, if the matter requires litigation or other steps beyond a written response regarding the dispute) will require a separate engagement agreement with the Legal Pro, and you will be solely responsible for any associated fees.
Document Defense is valid for lesser of: (1) the length of your uninterrupted paid membership, or (2), as applied to a specific document, one year from the date of purchase of Document Defense for such document. If you have questions about your dispute, please discuss them directly with your Legal Pro, as applicable.